Legal

Privacy Policy

Effective date: March 25, 2026  ·  Last updated: March 25, 2026

This Privacy Policy explains how Contextual, Inc. ("we," "us," or "our") collects, uses, stores, and protects information when you use our Service at agentrq.com and app.agentrq.com. We believe privacy is a right, not a feature — so we keep this simple and honest.

TL;DR

1 Who We Are

AgentRQ is operated by Contextual, Inc., a Delaware corporation. For any privacy-related questions or requests, contact us at hi@agentrq.com.

2 What We Collect

Account Information

When you sign in via Google OAuth2, we receive your:

  • Name
  • Email address
  • Google profile picture (optional)
  • Google account ID (for authentication only)

We do not store your Google password. Authentication is handled entirely by Google.

Workspace & Task Data

To operate the Service, we store:

  • Workspace names and descriptions
  • Task titles, details, and status
  • Messages sent between you and your AI agents
  • File attachments submitted to tasks
  • Task creation and update timestamps

Technical Data

We automatically collect limited technical data to operate and secure the Service:

  • IP address (for security and abuse prevention)
  • Browser type and operating system
  • Pages visited and timestamps
  • Session tokens (stored as secure cookies)

Agent & MCP Data

When a Claude Code agent connects to your workspace via MCP, interactions between the agent and AgentRQ (tool calls, replies, status updates) are logged per workspace. This data is stored under your account and is not shared with third parties.

3 How We Use Your Data

We use the data we collect strictly to:

Operate the Service

Authenticate you, create workspaces, route MCP notifications, and display your tasks and messages.

Security

Detect and prevent abuse, unauthorized access, and fraudulent activity.

Improve the Service

Understand aggregate usage patterns (anonymized) to make the platform better.

Support

Respond to your questions and requests submitted via email.

We do not use your content (tasks, messages, attachments) to train AI models — ours or anyone else's.

4 Data Sharing

We do not sell, rent, or trade your personal data. We may share data only in these limited circumstances:

  • Service providers: Infrastructure providers (hosting, database) who process data on our behalf under strict confidentiality obligations.
  • Legal requirements: If required by law, court order, or to protect the rights and safety of users or the public.
  • Business transfers: In the event of a merger or acquisition, your data may transfer to the new entity, subject to equivalent privacy protections.

5 Data Storage & Security

Your data is stored in a SQLite database on secured infrastructure. We implement industry-standard security measures including:

  • HTTPS encryption in transit
  • JWT-based session tokens (not passwords)
  • Access controls scoped per workspace and user
  • Attachment data stored separately and referenced by ID

No security system is perfect. If you discover a security vulnerability, please disclose it responsibly at hi@agentrq.com.

6 Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Specifically:

  • Account data: Retained until you delete your account
  • Workspace & task data: Retained until you delete the workspace or your account
  • Technical logs: Typically retained for 30–90 days for security purposes

Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7 Cookies & Tracking

We use minimal cookies strictly necessary to operate the Service:

  • Session cookie: Stores your JWT authentication token
  • CSRF token: Protects against cross-site request forgery

We do not use advertising cookies, cross-site tracking pixels, or third-party analytics that profile individual users.

The landing page (agentrq.com) may use privacy-respecting analytics (no personal data collected, no cookies set) to understand aggregate traffic.

8 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access

Request a copy of the personal data we hold about you.

Correction

Request correction of inaccurate personal data.

Deletion

Request deletion of your account and associated data.

Portability

Request an export of your data in a machine-readable format.

To exercise any of these rights, email us at hi@agentrq.com. We will respond within 30 days.

9 Third-Party Services

AgentRQ integrates with the following third-party services. Their own privacy policies apply to data they process:

AgentRQ is not affiliated with Anthropic. We do not transmit your workspace data to Anthropic — Claude Code connects to AgentRQ's MCP server locally.

10 Changes to This Policy

We may update this Privacy Policy as the Service evolves. When we do, we will update the "Last updated" date above. For material changes, we will notify registered users via email or an in-app notice at least 7 days before the changes take effect.

11 Contact

For any privacy questions, data requests, or concerns:

Contextual, Inc. (d/b/a AgentRQ)

Email: hi@agentrq.com

Web: agentrq.com